Puntuación de ${HotelDetailProvider.HOTEL_NAME}. Clientes verificados por Grupo Despegar, Expedia, hoteles.com o Vrbo.
Maggie
Enero 2024
Casa Velas is a very nice boutique resort closer to the airport and Marina. It's very quiet and safe, security at the gate checks the guests in and out. Room is spacious and well decorated. What makes this resort stand out is its superb service! Hats off to the entire staff at Casa Velas, from the front desk to the shuttle drivers and the servers at the restaurants and poolside. We were really pampered by the staff during our one week stay at Casa Velas. It's also nice to have options to dine and use the facilities at its sister resorts - the Tau Beach Club and Velas Vallarta, which is only a 3 min shuttle ride. Guests can dine at any restaurant in the three resorts. Food is acceptable for an all inclusive resort but we wish the quality is better for the price we paid. Breakfast at Emiliano is good, lunch and dinner at Tau Beach Club are better. Special thanks to Velas Vallarta front desk staff. I left my shirt in the ballroom where the Fiesta event was held. Not only the staff found my shirt, they also delivered it to Casa Velas. Overall, we really enjoyed the stay at Casa Velas. We were fully recharged at the end of our vacation.
David
Diciembre 2023
This is a perfect resort for a couple or smaller group of friends looking to get away to a nice, quiet resort in Puerto Vallarta. Though there is only one main restaurant on the property, it is excellent. There was entertainment every night we were there (a week), but it didn't go on until late hours so not a party place...which was nice for us. The resort pool and vibe is first rate and we enjoyed ending our "beach days" there. Probably the most underrated part of the resort package is the access to the private Tau Beach Club which is included in the all inclusive package. It is a 3 minute shuttle ride and this was normally available almost instantly. We went to the Club everyday and the service, food and drinks were top rate...the team at Tau were excellent, service oriented and very friendly; it was energetic but not too busy at Tau and we were always able to get a cabana. We also had dinner there two nights (lobster both times), including our last night which was at a special sunset table which we really enjoyed. Will definitely return to Casa Velas.
Shelly T
Diciembre 2021
Casa Velas was really great - the pool was very nice, and even though it's not on the beach you have access to the Tau Beach Club and beach access through the sister resort (easy drive of a few minutes in the free Casa Velas shuttle that was available whenever we needed). Tau Beach Club is excellent - beautiful beach access, plus a really nice pool, and great service. The food was great - we really enjoyed the on-site restaurant Emiliano's, the Tau Beach Club restaurant, and we had dinner once at the french restaurant at Grand Velas resort which was awesome. Highly recommend at least one dinner at sunset at the Tau Beach Club for really beautiful sunset views. The Aquabar (swim up bar & restaurant on-site) had good drinks, and OK food, but not as good food as the other options. In-suite service delivered what looks like Aquabar food and was a little cold and not amazing (typical room service). Service generally was great, everyone was very friendly and helpful, and all staff wore masks. Everything was very clean and well-kept. We went for a room with a private patio and private plunge pool. The room was very nice and the private patio was worth the additional cost to us. The plunge pool would probably be nice for some folks, but was too cold for us so we didn't end up using it. Overall, our stay was great and we would definitely stay here again! We liked that it was quiet and relaxing, not a big party atmosphere like some of the other all-inclusives seem like.
Christopher
Febrero 2023
Casa Velas absolutely exceeded our expectations. I booked this stay because my partner is a school teacher and could use a break from kids. The resort itself is small and all common areas of were never crowded. It was easy to eat at the restaurant daily and there were always comfortable pool cabanas available for use. Food was the highlight at this resort. It was absolutely incredible that I enjoyed every single meal at this resort. I read a lot of reviews here about "average" food at Casa Velas and at this point I would like to disagree with all of them. This is my third stay at an all inclusive resort (Cancun/Tulum). Ordinarily, you can expect to tamper expectations for meal quality as resorts prepare for quantity rather than quality. That is NOT the case at Casa Velas and the Tau Beach Club. I highly recommend the shrimp/skirt steak burrito at Tau Beach Club. Staff took the time to remember our names. There was always a shuttle available for the beach club. Pool/Beach cabanas are often an extra charge at some of the resorts in PV. Not only is this not the case at Casa Velas, but for us it was "take your pick! where would you like to lounge for the day?" The beach club itself was magnificent. Slow times often went too fast. Did I mention it wasn't crowded anywhere? My partner and I miss this place now that we're home. We'll likely return as we don't see how much better it can get than Casa Velas.